Edinburgh (24 minutes seven minutes and 12 seconds)ĩ. Cardiff (24 minutes six minutes and 48 seconds) Bristol (26 minutes six minutes and six seconds) Gatwick (27 minutes five minutes and 54 seconds)Ħ. Luton (28 minutes nine minutes and 42 seconds)ĥ. Doncaster Sheffield (29 minutes 10 minutes and 18 seconds)Ĥ. Manchester (29 minutes nine minutes and 30 seconds) Birmingham (30 minutes 12 minutes and 24 seconds) "We expect airlines to proactively provide passengers with information about their rights when flights are disrupted." List of airports from the longest average delay per departing flight to the shortest (duration in 20 brackets):ġ. It is important consumers experience a high-quality service from both airlines and airports this year. If the cause of the disruption falls under the airline's control, passengers are eligible for compensation of up to £520, depending on the flight's duration and distance.ĬAA head of consumer Anna Bowles said: "Our data tells us that too many passengers faced disappointing levels of delays across UK airports last year. Under consumer laws, airlines are obliged to offer passengers assistance, including refreshments, communication means, and accommodation if necessary, when flights are considerably delayed. Scotland's three airports shared the seventh position (Edinburgh), joint 10th position (Aberdeen), and joint 15th position (Glasgow), whereas Cardiff joined Edinburgh in seventh place as Wales's only representative on the list. The airports in Northern Ireland made a relatively good show on the list, with Belfast International ranking 21st and Belfast City joint 22nd out of 26. Customers using Birmingham airport this summer can expect changes to walking routes as we build our £40 million new security hall, set to be ready for June 2024." Average delays rose significantly between 20 ( Photo by Getty Images) "This year, the first since 2020 not impacted by Covid, our airport is running smoothly with customers set to equal or exceed pre-pandemic numbers. After travel restrictions were lifted, the aviation industry fought hard to recover. The analysis did not include cancelled flights.Ī Birmingham Airport spokesman said: "The start of 2022 was devastated by Covid. Taking into account all scheduled and chartered departures, the average delay across all British airports was 23 minutes. On the other hand, the airport with the best performance was East Midlands, with an average delay of just 13 minutes. They were followed by Luton (28 minutes), Gatwick (27 minutes) and Bristol (26 minutes) airports. In 2022, Doncaster Sheffield - which closed in November - and Manchester airports were tied for second place in terms of poor punctuality, both experiencing an average delay of 29 minutes. Birmingham Airport has been ranked the worst in the UK, for the second year in a row (Photo by PA)įlight delays increased significantly between 20, with average waiting times for passengers being four or five times longer last year than the previous year. According to data from CAA, flyers passing through the airport in 2021 experienced an average delay of 30 minutes after their scheduled departure time.
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